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Chris promptly responded to my call. He gave me a comprehensive estimate and a fair price. Exterminator came, went to function. Killed the infestation and finished up. A1 project by professional team. Fantastic price, excellent work, no more issues. Highly recommend them.
Just moved into new home to discover our puppies picked up fleas in the yard. Company was running a promotion on their website for interior/exterior flea treatment for $135 for a house up to 2,500 sq ft., and since our routine exterminator was booked and couldnt come on our time schedule, I called Stanley.
Sounded reasonable to me, and was in line with my regular service provider. They sent out a technician the next day named Carlos. He charged my partner $485. Our house is 988 sq. ft. and sits on a postage stamp size property using a deck and no lawn. My partner having no idea that he was being charged an outrageous price and thought I'd agreed, gave Carlos his credit card information.
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I was flabbergasted at this cost! FurthermoreI found that Carlos had sprayed insecticide all around our bed, including on the edge of these linens and on the very top of underbid storage bins, requiring me to clean, launder and mop our floors multiple times. When I called the company, they transferred me to Carlos, who said he didn't know what prices/promotions that the company was offering because that was done by the corporate office.
I only sprayed baseboards." I requested him to adjust the fee, and he said no. I asked to talk with the owner. He came back on the line and told me his manager was busy and he'd call me back. I told him I preferred to wait. A man named Aubrey eventually came on the line.
His precise words to me were,"You ought to have done your homework. If that is what Carlos charged you, that's the cost. Then he offered me the suggestion to shop around next time." .
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UPDATE #1: I want to upgrade this post. Tim, a Manager, from Stanley phone me this afternoon to let me know he wanted me to be a happy customer. Later, I explained that his service provider sprayed all around my bed, and the items underneath my bed, billed me an outrageous cost and that they had been running a promotion for servicing a house/yard much bigger than mine for $135, he provided me support for 1/2 of what I had been billed ($485), but would not honor the promotion.
I think Tim felt great about his offer. I obviously didn't, and remain an unhappy customer. I told Tim if my employees treated people and provided service the way Stanley had done, I'd have given my services away for free and done anything necessary to correct the problem. .
UPDATE #2: Another update. . .Tim only called back and said he felt bad about the way I had been treated all day and wanted to honor the promotion price for $135. It is actually kind of Tim to reconsider. I expect Stanley invests in training its employees on customer support and being good citizens.
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Kanika reviewed for Pest control services 28th Nov, 2018 Great service , they do it very nicely and with patience. We can see huge difference with cockroaches etc after we have pest control done from them. I would recommend new sai pest control to everyone. Cheers guys! Good job! Sam reviewed for Pest control services 22nd Nov, 2018 I've the services of New Sai Pest Control Services, Kalkaji to pest control my 2BHK apartment as there were many lizards, they've responded immediately and also have finished the task in about 2 hours, and they have used chemical spray and also have billed me RS.2200 for exactly the same, the support provided by these was excellent.Shop No.10, DDA Flat, Kalkaji Extension, New Delhi, Kalkaji, Delhi - 110019.
In the past, most new homes were protected by spraying on the sand pad with organochlorine substances. But, increased awareness regarding the effects of these chemicals on our health and the environment resulted in a decision by the Commonwealth Government, whereby organochlorines have not been accessible since 30 June 1995.
Pesticides which have substituted organochlorines are now accessible but might not be so powerful in the longer term.
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The incidence of, or potential for, termite damage to houses has not been accurately determined, but both government and the building industry agree that the continuation of sufficient control measures is essential to lessen the probability of severe structural damage. The Building Code of Australia requires the structural components of each new building must be protected from termite attack.